Policy
To comply with the Information Privacy Principles and the Health Privacy Principles contained in these Acts.
Procedure:
Definitions
Personal information is information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Personal information includes names, addresses, date of birth, phone numbers, and health details.
Sensitive information includes information or an opinion about an individual’s racial or ethnic origin, philosophical or religious beliefs, gender or criminal record.
Health information includes information about the physical or psychological health, or disability of an individual.
The Act that sets out the rules and regulations for the running of children’s services including family day care. It requires that all information be treated as confidential.
Collecting and protecting information:
- Ruby and Ollie’s All Abilities Childcare asks for personal, sensitive and health information to help us to carry out our functions.
- Ruby and Ollie’s All Abilities Childcare must collect information to meet our obligations under the Act.
- Ruby and Ollie’s All Abilities Childcare will collect personal, sensitive and health information from families. We will only ask for information that we need to be able to provide our service and run our activities.
- Ruby and Ollie’s All Abilities Childcare aims to collect personal, sensitive and health information about an individual directly from that individual. This is not always possible.
- When collecting information, Ruby and Ollie’s All Abilities Childcare will tell the individual why the information is being collected and how it may be used.
- If Ruby and Ollie’s All Abilities Childcare collects information about an individual from someone else, Ruby and Ollie’s All Abilities Childcare will take reasonable steps to tell the individual concerned.
- Personal, sensitive and health information is collected for use by Ruby and Ollie’s All Abilities Childcare and within Ruby and Ollie’s All Abilities Childcare may give information to people outside of Ruby and Ollie’s All Abilities Childcare service if the individual consents or Ruby and Ollie’s All Abilities Childcare is compelled to do so by a Court .
Access to information:
- Ruby and Ollie’s All Abilities Childcare is committed to operating in an open and accountable way.
- Individuals can ask to see or make copies of their personal, sensitive and health information.
- To see information or get a copy, contact Ruby and Ollie’s All Abilities Childcare staff.
- Parties to a complaint may inspect the complaint and related documents upon request.
- In order to protect the privacy of individuals, information Ruby and Ollie’s All Abilities Childcare supplies in response to a request may be masked, deleted or refused where it refers to another person.
- The decision of whether or not to release information is solely the decision of Ruby and Ollie’s All Abilities Childcare.
- If Ruby and Ollie’s All Abilities Childcare decides not to let an individual see or copy information, reasons for that decision will be given. The reasons for decision can be in writing, if requested.
Security:
- Ruby and Ollie’s All Abilities Childcare maintains a secure system for storing personal, sensitive and health information.
- Ruby and Ollie’s All Abilities Childcare keeps information in locked filing cabinets and in computer systems that are only accessible to staff.
- Ruby and Ollie’s All Abilities Childcare will dispose of this information in a way that protects privacy.
- Although every effort will be taken to ensure safe and secure storage and disposal of information, Ruby and Ollie’s All Abilities Childcare is not responsible for any loss or damage arising from any breach of our systems unless negligence can be proved.
